Latest Posts

Fun Holiday Insights

CivicScience unwrapped some fun holiday insights to share with you. In November and December 2014, we asked over 97,000 U.S. consumers all about the holiday season  – everything from their gift-wrapping skills to their favorite holiday work parties. We’ve hand-picked the interesting insights so that you can share them with friends and family. Check out […]

Dislike for Holiday Store Shopping May Drive Up More E-Tailing

The best technology breakthroughs are those that clearly alleviate “pain” that exists in some form or other. Online tax software. Social media, so that we can scale communication and keep in touch. Online and mobile banking. And, e-commerce. The ability to shop online for an ever-broadening list of product categories makes this time of year […]

Holiday Shopping – Online or In Store?

This year we saw a lackluster Black Friday. According to the National Retail Federation, total spending over the long Thanksgiving weekend decreased 11% from 2013. Cyber Monday on the other hand saw one of the best online spending days ever. ComScore Inc. reported that Cyber Monday sales increased 17% from 2013.  It seems that more […]

Insights You Can’t Get from Social Media Monitoring (SMM)

Last week, CivicScience held a webcast in which we shared a number of insights from our consumer research platform related to broader social media trends and site-specific audiences. (If you’d like a copy of the insights, please email us.) A key message that we delivered — one that also has been voiced very recently by […]

Are Consumers Feeling Generous this Holiday Season?

Non-profits everywhere can hear the holiday bells ringing. People seem to be more jolly around the holidays, especially when it comes to charitable giving. About 34% of annual giving is donated at the end of the year. According to the Blackbaud Index, charitable donations are up this fall compared to the same time last year, […]

Cyber Monday Shopping Intent

More and more consumers are ditching shopping at brick-and-mortar stores and turning to online shopping during the holiday season. Based on a poll question CivicScience developed that collected 2,023 responses from November 19, 2014 to November 25, 2014, we found that of the consumers who plan to shop this holiday (throughout the whole holiday shopping […]

Fewer Consumers Plan to Shop on Black Friday and Thanksgiving This Year

With more retailers launching major sales events earlier this season (some even started last Friday), there is fierce competition for wallet share. We know from a previous poll that consumers don’t plan to substantially increase their total holiday spending this year, so this means that many retailers are doing whatever it takes to get those […]

One Year In: What Do Pittsburghers Think of Their New Mayor?

Just over a year ago, our fellow Pittsburgh residents elected a new mayor, former City Councilman Bill Peduto. Peduto swept into office as something of an outsider to the old school Democratic political machine that had dominated the city for decades. His progressive brand of politics and policy represented a new frontier for a relatively […]

The Shiny, New Club: Ello Joiners Are Least Concerned About Data Privacy, Corporate Practices

Warning: middle-aged angst is contained in this article. Even though it’s still “invitation only” to join, there’s been a lot of buzz around Ello, the newly launched social networking destination that promises better treatment of its users and their data (read Ello’s manifesto online). The company recently closed an additional $5.5 million in investment – […]

Is Election Day the Saddest Day of the Year?

by Lamar Pierce, PhD, Associate professor of organization and strategy at Olin Business School, and CivicScience academic advisor Election Day is a difficult one for many political candidates.  But a recent study I did with Todd Rogers of Harvard and Jason Snyder of UCLA shows it’s no picnic for their supporters either. We used thousands of […]

Taking Advantage of Tele-medicine Services: Who’s In?

Telemedicine and many emerging “virtual” healthcare services may be just what the doctor ordered for this major ailment: The Association of American Medical Colleges says that the U.S. faces a shortage of more than 130,600 physicians across primary care and all specialties by 2025. In recent project work with Iagnosis, a Pittsburgh-based start-up that offers […]